Privacy Policy

GENEQ Corporation (hereinafter referred to as “the Company”) recognizes the importance of properly handling personal information. The Company complies with the Act on the Protection of Personal Information and other relevant laws and regulations, and is committed to protecting personal information in accordance with the following policy.

1.Collection of Personal Information

The Company may collect and use personal information for the purposes listed below, and in relation to the types of information described in each item.

  1. Information that can identify an individual customer, such as name, address, gender, date of birth, telephone number, fax number, email address, employer, department, job title, industry, occupation, and customer number, as well as personal information unique to the customer, such as hobbies and preferences.
  2. Information about users of our website, such as IP address, cookies, access region, URLs visited, type of browser, language used, and date and time of requests.

2.Purpose of Use of Collected Personal Information

The purposes for which the Company uses and stores personal information are as follows:

Customer's personal information
  • Providing information on our services
  • Responding to inquiries from customers
Personal information of business partners
  • Conducting business meetings, etc.
  • Provision of information to and communication with our business partners
  • Execution of business entrusted to us by our business partners
  • Business operations related to each of the above items
Personal information of shareholders
  • Management of shareholders and their shares
  • Exercise of rights and fulfillment of obligations by shareholders and the company
  • Preparation of documents, records and data in accordance with laws and regulations
  • Operations related to above respective matters
Information of employees, directors,
and other members of our Company
  • Public relations activities including the publication of internal newsletters
  • Payroll calculation and payment
  • Management of safety for our Company members
  • Personnel and labor management, as well as all other aspects of employment administration concerning our company members
  • Use and communication for official records
  • Operations related to above respective matters
  • Personal information of all applicants for employment
Personal information of all
applicants for employment
  • To analyze collected cookie and related information, and to use the results for providing our products and services, improving and optimizing their quality, delivering information, optimizing the information we provide, and supporting other business activities.
Other
  • To handle procedures required by law
  • To use information for purposes explained to you in advance

3.Provision of Personal Information

The Company will not provide or disclose any personal information it collects to third parties, except in the following cases:

  1. In cases where the individual has given prior consent.
  2. In cases based on laws and regulations.
  3. In cases where it is necessary to protect an individual's life, physical well-being, or property, and obtaining their consent is difficult.
  4. In cases where it is particularly necessary for the improvement of public health or the sound development of children, and obtaining the individual's consent is difficult.
  5. In cases where it is necessary to cooperate with national or local government authorities, or their entrusted parties, in carrying out duties prescribed by law, and obtaining the individual's consent may interfere with the execution of those duties.

4.Management and Protection of Personal Information

The Company strives to strictly manage and protect customers' personal information through the establishment of internal management systems and thorough employee training.
The Company takes appropriate and reasonable measures to ensure the safety and protection of personal information, in order to prevent loss, theft, damage, alteration, or leakage.

5.Disclosure, Correction, Suspension of Use, and Deletion of Personal Information

With regard to personal information held by the Company, we respond to requests from the individual concerned or their authorized representative for disclosure, correction, addition, deletion, or suspension of use of retained personal data.
If you wish to request the disclosure, correction, addition, deletion, or suspension of use of your personal data, please contact the responsible department:Personal and Labor Group.
We will make every effort to handle your request appropriately and promptly.
Please note that when making an inquiry, we may ask you to confirm your identity or verify your status as an authorized representative, as well as your transaction history with the Company.
In accordance with our internal regulations, we will respond within a reasonable period of time—in principle, within two weeks.
However, in cases involving a large number of requests or complex inquiries that require additional time, we aim to respond within 30 days.
All responses will be handled within a reasonable and appropriate scope.

6.Provision of Personal Information to Contractors

When the Company entrusts all or part of the handling of collected personal information to contractors to achieve the intended purposes, it will enter into necessary agreements to ensure the safe management of personal information and provide appropriate supervision of the contractors.

The Company may provide personal information to third-party contractors located overseas in cases that meet any of the following conditions.

  • In cases where the individual has given prior consent for the provision of personal information to contractors located overseas.
  • In cases where contractors located overseas have personal information protection systems recognized to provide a level of protection equivalent to or higher than that in Japan, in terms of safeguarding individuals’ rights and interests in the handling of personal data.
  • In cases where personal information is anonymized so that the individual cannot be identified.

Collection and Use of Cookies

Cookies are small text files that are stored on your device (such as a PC, smartphone, or tablet) when you visit a website.
Cookies are primarily used by the system to identify you when you return to the website.
Cookies identify the user's device (typically the web browser), but they do not directly identify the individual user.
Some cookies are essential for the operation of this website, such as those used to establish sessions.
On the other hand, cookies may also be used for the following purposes.

  • Improving website functionality
  • Collecting analytical data to improve website performance
  • Displaying advertisements tailored to the user's interests and preferences, based on information collected through tracking the user's activity on the internet, either by this website or by advertising service providers.

Users can choose to allow or reject cookies—other than those essential for the operation of this website—via the cookie banner or cookie settings displayed on the website.This includes cookies set by the website itself or by third parties such as our analytics partners, advertising service providers, and social media platforms.
Our website uses Google Analytics.
Google Analytics collects user information through the use of cookies; however, this information does not include any data that directly identifies individuals.For more details about how Google Analytics uses cookies, please refer to Google’s official website.

Collection and Use of Cookies
How to Disable Cookie Collection

7.Review and Revision of Basic Policies

The Company strives to respond appropriately to changes in the social environment surrounding the handling of personal information.
In addition, we will make efforts to improve our practices by revising, modifying, or adding to this policy and other related regulations as necessary.

8.Contact Information

For inquiries regarding the handling of personal information, please contact the Personal and Labor Group of the Company.We will make every effort to process inquiries appropriately and promptly.

Contact Information:
GENEQ Corporation Personal and Labor Group
Monday to Friday, 10am-4pm (excluding weekends and public holidays)

Address:
9-11 Minato-machi Moji-ku Kitakyushu

TEL:
093-331-2101